Are you searching for a rewarding career that really does shape the way people work, live, play and learn? Are you a bright and ambitious graduate? A high-achieving veteran? Are you ready to make a difference in the lives of people all over the globe? If you want to discover the possibilities at Voip Xchange Inc., review the current job openings and send us your resume .
Sr. IT Technical Support
Company:
Voip Xchange Inc.
Location:
US-CA-Santa Clara
Base Pay:
Base On Experience
Employee Type:
Full-Time Employee
Industry:
VoIp PBX
Manages Others:
None
Job Type:
IT Information Technology Professional Services
Req'd Education:
Certified Network Engineer
Req'd Experience:
2 Years Or More
Req'd Travel:
None
Relocation Covered:
All Region Apply
Description:
Responsible for supporting LAN/WAN; Unix, Linux, Windows environment, operations, functionality, architecture and engineering for local and remote sites. Ensure monitored conformances with VoIp Servers. Knowledge of hardware consisting of all servers (UNIX, Linux & NT) switches, routers and hubs. Supports functionalities consist of encrypted communication between local and remote sites, firewall security, hardware performances and connectivity to the Internet.
Requirements:
• Able to develop and execute policies and procedures to ensure the proper management, security and utilization of computer.
Proactively analyze business requirements and present appropriate IT recommendations
• when necessary with regards to daily service activities. Work directly with all internal organizations to manage information services and provide corporate direction and management.
• Monitor and manage Service Level Agreements (SLAs) for IT Dept services.
